Careers

WORKERS' COMPENSATION SPECIALIST

POSITION OVERVIEW

Responsible to create and maintain relationships with case managers, vendors, and employers. To increase/improve related volume and to facilitate care and communication of workers’ compensation patients within the clinic.

RESPONSIBLE TO

Clinic Administrator

EDUCATIONAL REQUIREMENTS

  • High school diploma
  • college degree a plus
  • Registered Nurse preferred
  • Certified Case Manager preferred

QUALIFICATIONS AND EXPERIENCE

  • At least five years of experience working with workers’ compensation related services
  • Demonstrated oral and written communication skills
  • Demonstrated ability to prioritize multiple responsibilities in a fast-paced environment
  • Demonstrated ability to interact with staff, physicians, and workers’ compensation community to achieve goals
  • Demonstrated problem-solving skills
  • Demonstrated ability using word processing and spreadsheet software, as well as internet applications and email

DUTIES

  • Develops and maintains positive working relationship with area case managers, adjustors, employers, and/or payers (customers)
  • Develops and implements marketing efforts to area employers, case managers, adjustors, and payers to continually increase the workers’ compensation business
  • Develops and arranges visits and presentations with appropriate employers, case managers, adjustors, and/or payers
  • Determines, in cooperation with and approval of administrator, appropriate marketing materials and collateral for visits and trade shows
  • Attends trade shows, as approved, to promote the workers’ compensation business/volume
  • Communicates all positive and negative feedback from customers to administrator, physicians, or appropriate department/staff members
  • Maintains professional affiliations and enhances professional growth and development to remain abreast of the latest trends in workers’ compensation, and their relationship to practice management
  • Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
  • Focuses on understanding the culture of the practice and preferences for physicians
  • Communicate with case managers, adjustors, employers, payers, patients, and providers to facilitate care of our workers’ compensation patients
  • Complete required documentation associated with workers’ compensation patients
  • Attends all regular staff meetings
  • Performs all other tasks and projects assigned by the administrator

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

TYPICAL PHYSICAL DEMANDS

Position requires sitting, some bending, stooping, and stretching. Potential need to lift up to 30 pounds. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight.

TYPICAL WORKING CONDITION

Office and mobile environment.

Email your resume here

MEDICAL ASSISTANT

POSITION OVERVIEW

Prepares patients to see the physicians, facilitates paperwork as needed, and assists the clinical staff person with clinical duties as directed.

RESPONSIBLE TO

Clinic Supervisor and/or Administrator/OAW Physicians

EDUCATIONAL REQUIREMENTS

  • High school degree required
  • CMA certificate desirable
  • Training in orthopaedic assisting a plus

QUALIFICATIONS AND EXPERIENCE

  • At least one year of experience in clinical assisting
  • Basic Understanding of Anatomy
  • Comfortable using email and interacting with Internet applications
  • Knowledge of practice management and word processing software
  • Working knowledge of an EMR
  • Pleasant speaking voice and demeanor
  • Excellent communication skills
  • Neat, professional appearance

Responsibilities include, but are not limited to, the following:

CLINICAL SUPPORT

  • Greets patient and escorts them from the waiting room to exam rooms; prepares patients for exam or treatment
  • Prepares patients for exam or treatment by taking a history, height/weight, and blood pressure, then recording the information in the patient's chart
  • Puts charts up for physicians when patient is ready in exam room, or has patient file open in an EMR
  • Prepares exam and treatment rooms with necessary instruments
  • Assists physicians in preparing for examinations and minor procedures
  • Assists in pre-certifying surgical and other procedures when necessary
  • Schedules tests and off site procedures when necessary
  • Communicates physician referral requests to referral staff for processing
  • Prepares and maintains supplies and equipment for treatments, including sterilization
  • Reviews charts at least 48 hours in advance of scheduled appointment to ensure lab results, x-rays, and MRI/CT results have been received; calls testing facility if results have not been received
  • Disposes of contaminated items according to OSHA guidelines
  • Performs patient education when appropriate
  • Replenishes supplies—stocks and cleans exam rooms
  • Takes medical stock inventory and communicates supply shortages to ordering staff, may assist in ordering of medical supplies, unpacking, labeling and stocking of supplies
  • Ensures that laboratory samples are picked up by the reference laboratory daily
  • Directs lab results and other results or notes to physician for review and treatment plan

CASTING SERVICES AND AREA

  • Escorts patients to casting area, and prepares them for application
  • Applies and removes casts, splints, and dressings, as directed by physician
  • Educates patients about cast care and follow up instructions
  • Recommends equipment and inventory purchases to Administrator

OTHER DUTIES

  • Maintains communication among the physician, patient, and clinical/business team
  • Participates in professional development activities and maintains professional affiliations
  • Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
  • Maintains detailed knowledge of EMR and other computer software as it relates to job functions
  • Maintains CPR certification and Annual Computer Based Training programs
  • Attends all regular staff meetings
  • Performs all other tasks and projects assigned by the Manager or physicians

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

TYPICAL PHYSICAL DEMANDS

Position requires full range of body motion including handling and lifting patients, as well as manual and finger dexterity and eye-hand coordination. Involves standing and walking for long periods at a time. Employee will occasionally be asked to lift and carry items. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and work irregular hours. Employee will be exposed to bodily fluids on a regular basis.

TYPICAL WORKING CONDITION

Employee will have frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.

Email your resume here

SURGICAL TECHNOLOGIST/FIRST ASSISTANT

POSITION OVERVIEW

Provides professional patient care, under supervision, for practice site patients.

RESPONSIBLE TO

Adminsitrator, Clinical Supervisor, Physicians

EDUCATIONAL REQUIREMENTS

  • Graduate of an accredited surgical technology program
  • Proper Technologist certification required (if not already certified, must obtain certification within one (1) year of employment.
  • Training in Orthopaedic procedures a plus

QUALIFICATIONS AND EXPERIENCE

  • At least two years of experience in a physician office or hospital
  • Experience working in an operating room required
  • Experience calling in pharmacy requests
  • Knowledge of casting and splinting a plus
  • Comfortable using email and interacting with Internet applications
  • Knowledge of practice management and word processing software
  • Pleasant speaking voice and demeanor
  • Good communication skills
  • Neat, professional appearance

PATIENT AND SURGICAL CARE

  • Assists the surgeon in the operating room by positioning patient, assist during the surgical procedure, wound closure and applying dressing, casts and/or splints.
  • Administers medications and injections as directed by the surgeon
  • Calls patients to relay advice and instructions from the surgeon
  • Assists the surgeon while he/she is examining patients in the office
  • Removes sutures or dressings as indicated by the surgeon; reapplies dressings as needed
  • Reviews charts at least 48 hours in advance of scheduled appointment to ensure lab results, x-rays, and MRI/CT results have been received; calls testing facility if results have not been received
  • Fax clinic schedules and X-Ray orders to satellite clinics before the clinic
  • Greets patients and escorts them from the reception room to exam room
  • Prepares patients for exam or treatment by taking a history, all vitals and then recording the information in the patient's chart or EMR
  • Prepares exam and treatment rooms with necessary instruments
  • Puts charts up for physicians when patient is ready in exam room or gets patient ready for review in the EMR
  • Assists physicians in preparing for examinations and minor procedures
  • Administers injections, under physician supervision
  • Orders in house x-rays as requested by physician and schedules CT scans, MRI’s, and other off site tests as needed. Also schedules surgical procedures at appropriate facilities. Forwards necessary orders and consent forms as required by facilities
  • Reviews pre-operative instructions and explains the surgical process to patients who are about to have surgery
  • Provides general nursing care to patients; administers prescribed medications, treatments, and immunizations in accordance with nursing standards
  • Observes, records and reports patient's condition and reaction to drugs and treatments to physician; administers prescribed medications as directed
  • Formulates and updates patient care plans
  • Collects specimens, labels, and completes lab requisition; administers injections
  • Applies or removes casts/splints in accordance with physician instructions. Will assess previously applies splints/cast to determine if adjustments need to be made or replaced.
  • Ensures that pertinent laboratory results are reviewed by the physician
  • Disposes of contaminated items according to OSHA guidelines
  • Performs patient education duties; shows surgical videos, hands out brochures, and directs patients to specific Internet sites for more information
  • Works with physician to ensured that physician is current with dictation and forms completions, follows up to make sure that dictation and schedules are routed appropriately.

PROCEDURES PREPARATION AND FOLLOW UP

  • Makes sure all appropriate surgical instruments are ready for the surgeon
  • Ensures proper sterilization techniques (OSHA standard) are used for instrument trays
  • Keeps supply room and procedure room neat and well stocked
  • Coordinates the maintenance scheduling/testing of the autoclave and other surgical equipment used in the operating room
  • Appropriately follows O.R. schedules in various facilities; ensures the surgeon arrives in the operating room on time
  • Brings any “special equipment" needed to outside operating facilities, including films and office notes as needed
  • Schedules follow up appointments for clinic visits
  • (For in-office operating suites) Prepares the operating facility and cleans the room after surgery
  • (For in-office operating suites) Disposes of contaminated and disposable items, per OSHA Guidelines for Biohazardous waste
  • Completes paperwork when submitting pathologic specimens, and notifies lab that a specimen needs to be picked up; verifies patient insurance for the appropriate lab
  • Returns patient phone messages at designated times throughout the day; documents action taken in patient chart when the Triage Nurse is not available.
  • Triages incoming telephone calls; instructs patient and family regarding treatment instruction, then documents action taken in patient chart when the Triage Nurse is not available.
  • Telephones prescription requests to pharmacy; documents action in patient chart and obtains physician signature of approval
  • Oversees appointment bookings and ensures emergency situations are scheduled appropriately; maintains timely flow of patients
  • Acts as liaison between the physician and the OR, satellite clinics and other offices
  • Pre-certifies surgical and other procedures, if appropriate
  • Communicates physician referral requests to staff for necessary processing
  • Replenishes supplies—stocks and cleans exam rooms and manages supply of pharmaceutical supplies and samples
  • Oversees preparation of exam rooms, including re-stocking of treatment areas

OTHER SKILLS/ABILITIES

  • Participates in professional development activities and maintains professional affiliations and certification erquirements
  • Arranges for all biohazardous waste pick-up
  • Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
  • Maintains detailed knowledge of practice management and other computer software as it relates to job functions
  • May be asked to assist with coding of surgical procedures and act as a consultant for coding questions
  • Attends annual CPR and OSHA training programs
  • Attends all regular meetings
  • Performs all other tasks and projects assigned by the Manager or physicians

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

TYPICAL PHYSICAL DEMANDS

Position requires full range of body motion including handling and lifting patients, as well as manual and finger dexterity and eye-hand coordination. Involves standing and walking for long periods at a time. Employee will occasionally be asked to lift and carry items. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and work irregular hours. Employee will be exposed to bodily fluids on a regular basis.

TYPICAL WORKING CONDITION

Employee will have frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.

Email your resume here